KN
Kealeboga N
1 reviews | Active since Aug 2017
19 Dec 2018, 11:35
Account in arrears
I paid my account and apparent I'm still on arrears even after sending a proof of payment 3 times, I got an sms saying I need to pay 890, I paid my account 500 on the 8th and clearly stated that I mistakenly used a wrong reference, I was told to send the proof of payment so my payment can be allocated towards me but that has still not happened, I am angry because this is affecting my credit profile and it needs to be sorted out soon please!!!!
Helpful (0)
Replies (1)0
Replies (1)
Foschini's replyOfficial
21 Dec 2018, 17:13Good Day
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
TFG
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
TFG
Best regards,
Foschini's reply21 Dec 2018, 17:13
Official
Good Day
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
TFG
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
TFG
Best regards,