Account Discreptency.

In July I went to go pay my Foschini account at Markham store at the Mall of Africa. Upon my arrival at that store I asked the lady who assisted me how much I was owing in that account in total and told her that I wanted to settle it and close it.

So I made the payment in store and never used the account till recently. All sms's I received till to date kept saying R0. 00 due. I went to go buy something at Foschini recently and to my shock I was told I am Owing +R400 and yet I had went to the store to pay my account in full account.

Today I went in store to query further and the guy I had spoken to gave me some lousy excuse and said there is nothing they can do. How pathetic is that? Foschini has built a bad reputation for themselves around this notion and I will not take it from them. I am furious.