ST
Sophia T
1 reviews | Active since Jun 2013
25 Feb 2015, 11:22
ACCOUNT ALWAYS GO HIGH EVEN IF I DONT BUY
My Mom she has an account with Foshini, and has a credit limit of R650 but now her account is sitting at R1200 i dont understand as she only used it twice and foshini westage and stens westage and she bough for R650.00 and that was in August 2013, so in need to find out how did she exceed her credit limit and why she has no buying power, she always pays her account but it never brings the amont lower.
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Foschini's replyOfficial
25 Feb 2015, 11:40Hello tshenolos,
Thank you for taking the time to raise this matter to our attention and we would like to apologise for the inconveniences and frustrations caused.
We would like to advise you that we will pass your complaint on to our Customer Service Representative. They will be in contact with you shortly with assistance in resolving this issue.
Kind Regards,
Nicole Orkin
TFG Customer Services Online Liaison Assistant
Thank you for taking the time to raise this matter to our attention and we would like to apologise for the inconveniences and frustrations caused.
We would like to advise you that we will pass your complaint on to our Customer Service Representative. They will be in contact with you shortly with assistance in resolving this issue.
Kind Regards,
Nicole Orkin
TFG Customer Services Online Liaison Assistant
Foschini's reply25 Feb 2015, 11:40
Official
Hello tshenolos,
Thank you for taking the time to raise this matter to our attention and we would like to apologise for the inconveniences and frustrations caused.
We would like to advise you that we will pass your complaint on to our Customer Service Representative. They will be in contact with you shortly with assistance in resolving this issue.
Kind Regards,
Nicole Orkin
TFG Customer Services Online Liaison Assistant
Thank you for taking the time to raise this matter to our attention and we would like to apologise for the inconveniences and frustrations caused.
We would like to advise you that we will pass your complaint on to our Customer Service Representative. They will be in contact with you shortly with assistance in resolving this issue.
Kind Regards,
Nicole Orkin
TFG Customer Services Online Liaison Assistant