1 reviews | Active since Jul 2016

07 Feb 2018, 08:27

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Hellopeter MENU Reckless lending and then harrasment

A review of Donna-Claire

Comment Report Reckless lending and then harrasment

I am. been unemployed for a good part of 5 years! I was granted credit by Donna Claire in excess of R10 000!!!! Now i obviously cant afford to pay as my husband has also been unemployed for a good 3 years but Donna Claire kept granting higher and higher credit limits... Surely this is reckless lending and over and above that they are constantly harassing her...EVERY SINGLE DAY!!! I am trying to make a payment when I have money but they are never satisfied and the balances NEVER decrease cause of the interest that they keep charging monthly!!!! Please can someone contact me regarding this matter as i will escalate it to the Ombuds

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Replies (1)
Foschini
Foschini's reply07 Feb 2018, 12:18
Official

Good day,

Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.

TFG