ABSOLUTELY USELESS !!!!

*** is wrong with Foschini ?<br> <br> I am sick and tired of dealing with useless staff who have no idea what they are doing.....and how to do their jobs.<br> <br> I have been trying for months to get my account sorted out. Every time a consultant phones me it is the same old story and they have no idea what is going on with my account.<br> <br> I had a long phone converstion with a Foschini staff member, in response to my last HelloPeter report, a few days ago. We made a payment arrangement and she told me she would email me all the details....NOTHING !!!<br> No email and no details.<br> Now I get a call again today, they have no idea what is going on and they have no record of that phone call !!!<br> <br> So hear is what I want......<br> A senior representitive of Foschini must phone me, not a call centre consultant, and if they do not know what is going on with my account and don't offer the same payment arrangement as already agreed upon then I am putting the phone down and I will not pay a cent.<br> <br> So for once, pull your finger out of your....., do your damn jobs properly and get this sorted out once and for all !!!!