A Year later, cellphone claims still unpaid

<p>I registered a claim at Foschini for my lost cellphone a year ago. I have lost count how many times ive gone back and forth for this. They told me the reason they cant pay out my claim is because they cant find the IMEI no for my lost cellphone and they only keep their records for 4 years. I dont know who that has anything to do with me.</p> <p> </p> <p>I have been paying the insurance premium for the cellphone for many years without any problems. and now when I try to claims theyre giving me a run around.</p> <p>And the attitude from the staff a Foschini Promenade Mall (Mitchels Plain) stinks!!!</p> <p> </p> <p>Theyre a so rude and unprofessional its not even funny. I keep going back there and get told they will speak to the Head Ofiice but no one ever calls me back to give me an update. After waiting for sometimes and no feedback, i'd go back to the shop only to be told the same old story and be given the same bad attitude.</p> <p> </p>