A week later and no response

I've been having some trouble with linking my store card to online shopping.<br> <br> I called their contact center and the lady I spoke to said she would cut a ticket to your tech team as they would need to delete my profile and get back to within 48 hours. 72 Hours came and went and no call back.. I decided to call again and I spoke to a different lady, she told me that there was NO ticket logged and no record of it. She then proceeded to ask for my password so she could log into my account. This is unacceptable, no other companies ever ask for my password as it is a violation of privacy. I asked for a manager and she told me that there was no-one available. I mean, I work in a call center - You cannot tell me there is no-one available that is just sprouting nonsense.<br> <br> I am seriously unhappy and expect a call back from a manager. <br> <br> I posted this on their FB page and got \Where are you trying to purchase from"- I answered and AGAIN no response. Seriously unhapppy."""