A VERY DISSAPPOINTED FORMER CUSTOMER

I opened an account years back with Foschini, besides the fact that this company kept adding services that I had to pay for and which I had to constantly cancel, I finally decided to pay the account in full and also closed a value added service where I was received airtime monthly, but I continued receiving calls that I still owe them even when they even when they had confirmed in writing via email that this account has been closed. The latest shock is when I checked my credit score in December 2025 to find out that it has been affected by no payments made to Foschini as per above said, and the worst was yet to come when I received a call on the 29th December 2025 that I owe them. I am not only disappointed with Foschini, but I am also now very angry about how this is now personally affecting my credit life life.

What does it take really to have a clothing account finally closed?