RM
Refiloe M

1 reviews | Active since Nov 2016

31 Aug 2018, 15:54

A great way to apologize ?

A big thank you to the Foschini team for getting back to me after laying a complain last week. I honestly feel appreciated and acknowledged as a client. A huge thank you to Tracey Mobbs -SNR Area Manager -Joburg West for the communication via phone and email. She even offered me a free makeover to make up for the bad service I had. I went to Foschini Clearwater and I had a blast, thanks to the store manager and Nosipho (Clarins). They were so welcoming and made me feel right at home. I can’t thank you enough guys. I’m a happy client. I guess Foschini Clearwater is my new home! ❤️

0
Replies (1)
Foschini
Foschini's reply31 Aug 2018, 15:58
Official

Thank you for the great feedback! It is always rewarding to receive positive comments and we are so happy that we could assist you! I will pass your comments to the brand management and branch to inform them. We hope to see you in our stores again soon.

TFG