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suzanne M
1 reviews | Active since Jan 2014
24 Apr 2015, 10:58
8 YEARS FOSCHINI has SMS account notices to me
For 8 Years the Foschini Group has sent to me SMS notices for account payments to be made in the name of Mrs Hall - NOT my name. I have never had a Foschini Account EVER. I have called, written, called and called some more -to no avail and still today i receive yet another account statement for Mrs Hall. <br> One might think.... they could contact her - as it appears her account is active, however this seems not to be an option. I AM FED up to say the least and have also reported this as SPAM
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Foschini's replyOfficial
24 Apr 2015, 11:14Hello suzannemorton,
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Foschini's reply24 Apr 2015, 11:14
Official
Hello suzannemorton,
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.