sL
shaun L
1 reviews | Active since Jul 2014
18 Feb 2016, 10:30
52 hours for feedback is exactly THREE months late
YET AGAIN I HAVE TO RESORT TO THIS MEDIUM TO COMPLAIN ABOUT THE POOR SERVICE FROM THE FOSCHINI GROUP. IT SEEMS AS THOUGH THEY ARE NOT INTERESTED IN ME PAYING MY ACCOUNT. I HAVE MADE NUMEROUS REQUESTS REGARDING A QUERY ON MY STATEMENT TO BE RESOLVED TO NO AVAIL. I AM WILLING TO SETTLE THIS ACCOUNT SUBJECT TO THE QUERY BEING RESOLVED. AS USUAL THEY RE ALL TALK AND NO ACTION.... DEAR FOSCHINI GROUP, IF YOU DON'T WANT MY MONEY CAN I MAKE A HUMBLE REQUEST THAT YOU CLOSE MY ACCOUNT WITH A NIL BALANCE AND I WILL PLACE MY BUSINESS ELSEWHERE...KIND REGARDS SHAUN
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Foschini's replyOfficial
18 Feb 2016, 11:33Hello Shaun laing,
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Foschini's reply18 Feb 2016, 11:33
Official
Hello Shaun laing,
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.