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Last saturday I was at fashion express in golden acre since I was told they have a nice shoe sale,I went there to buy shoes,I was still busy fitting the shoes one of the ladies who was wearing all white,(white clothes) Shoe SHOUTED at me LADY ARE YOU GONNA BUY ALL THE SOHOES NEXT TO YOU OR PUT THEM BACK. What does she take me for ? I answered her back with soft voice yes ,because everyone was looking at me since the store was full,she took one shoe and bang it back to other shoes I'm not sure who left that shoe behind,I went to the till till point with my 6 pair of shoes when I arrived people were mumbling same lady was swiping the floor she did not tell us to move and no one was gonna complain since they know what she did to me,the other lady asked me are u okay lady and I said yes I won't let her spoil my day.and I left the shop ,and new min when I left the shop I got this message Thank you for your purchase at: The FIX FIX GOLDEN ACRE on card: ...7414 for: R523 on 2016-04-09 at 13:16. For enquiries or to OPT-OUT call ***- why if TFG thanking me after a bad experience of my life,
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Foschini's replyOfficial
12 Apr 2016, 08:59Hello busisiwe vapi,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Best regards,
Foschini's reply12 Apr 2016, 08:59
Official
Hello busisiwe vapi,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Best regards,