30 mins and No resolution! - I gave up!

My Foschini account was paid up and I had put my card away. I went to the mall 2 days ago and saw a bag and shoes I liked. I was told I could not buy with my ID to prevent ***** unless I bought a new card.<br> <br> I went back to Foschini yesterday to get the items I had liked. The pair of shoes I wanted had only one shoe in the box. The sales guy could not find the other shoe and asked me to wait for 20mins till the shoe person comes. I waited around while looking only to find the other size 7 on display.. I then went to take the bag that I wanted. It had no price and the lady at that section said it was R599 but they will get the price for me at the till. I finally went to pay and they swiped my Foschini card and gave it back without waiting to confirm signature. They then spent 5 mins looking for a similar Luella bag and bought a tag for R699. When they scannend that the machine froze. This was about 20min of an excersise. Eventually the till lady said to follow her to another till. We get there and she tells me she is locked out and I must now follow her back to the original till. I had waited far too long and asked myself why Foschini was making it difficult for me. I walked out!