wL
wagieda L

1 reviews | Active since Jan 2014

23 Aug 2017, 04:37

3 ITEMS THAT YOU CAN CALL REJECTS

I bought an item last month and had to return it cause the pocket stitching came loose after 1 wear. Now im on a business trip and the poloneck and coat i bought look like rejects i bought off the street. I'm SUPA ****ed cause i woke up at 3am got dressed in the new poloneck and jacket just to discover on the aircraft at 6am the stitching on the sleeve is falling apart. Then i get to the workshop in cape town and want to close the jacket then the button comes off. WHY is the quality of the clothes like China mall? This was such a damn embarrassment!!!!!! I expect more than just I'm SORRY

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Replies (2)
Foschini
Foschini's reply23 Aug 2017, 11:45
Official

Good day,

Thank you for bringing this to our attention. We try our best to offer all customers great customer service and products and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.

Kindy specify which store the items were purchased from.

Your patience and understanding is appreciated.

TFG

wL
wagieda L's update25 Aug 2017, 09:19
Reviewer Update
WELL I HAVE NOT RECEIVED A CALL AS YET.............THE SHIRT WAS BOUGHT AT MALL OF AFRICA AND THE JACKET AND POLONECK WAS BOUGHT AT BOULDERS MALL. THIS HOWEVER IS NOT THE POINT.......THE POINT IS THAT I WAS TOTALLY EMBARRASSED BY THE POLONECK SLEEVE COMING LOOSE RIGHT BY THE WRIST THIS IS AT 6AM ON THE AIRCRAFT, THEN WHEN I GET OUT THE CAR I WANTED TO CLOSE THE JACKET THE TOP BUTTON FALLS OFF AND I AM GOING FOR THE SCIENCE & TECHNOLOGY WORKSHOP. THIS WAS SOOOO EMBARRASSING AS I PURCHASED THESE ITEMS MONDAY THE 21ST AND THE 22ND I WAS ON THE AIRCRAFT. THIS AREA MANAGER BETTER COME UP WITH A BEYOND EXCELLENT OFFER I WAS DAMN WELL SOOO EMBARRESSED. MY WORD THESE CLOTHES LOOK LIKE CHEAP STREET ****. BEYOND FURIOUS YES!!!!!!!!!!