1 reviews | Active since Aug 2015
21 Year Old Account - no action
~ 4 Aug 2015: Standard Bank refused me an overdraft extension, claiming a bad credit record from Foschini(RSC), providing no detail or information (It took various visits to figure out the actual reason)<br> ~ 19 Aug 2015: On Standard Bank Customer Care advice I paid R87 for a TransUnion Credit Check, which was CLEAR and showed me owing NOTHING<br> ~ Standard Bank then supp****, for the first time, despite NUMEROUS requests, their copy of the Experian Credit Report, which showed the following:<br> FOSCHINI (RSC) Open Date 1994 - Balance R1,778 WRITTEN OFF<br> ~ 20 August, visited my branch (Rondebosch) as Call Center unable to help - to find my Banks Liaison Megan Fortuin had gone off on maternity leave without leaving a trace of the inquiry, so I started fro scratch. (Alicia Daniels)<br> ~ 20 Aug 2015 I faxed the credit report ot RSC (Ferial ***)<br> ~21 Aug I called RSC - They said I was not a client, they would investigate.<br> ~24 AUGUST THEY HAD NO RECORD OF MY INQUIRY and I started from scratch, faxing the credit report<br> ~26 August phoned again \Still investigating"<br> ~28 August phoned again<br> ~1 September phoned again<br> ~ 3 September they still had no answer<br> ~ 8 September - No Answer yet from Anyone """
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Regards
Foschini Ops Team
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Regards
Foschini Ops Team
