SN
Silindile N
1 reviews | Active since Oct 2019
18 Oct 2019, 22:04
Worse Online services
I am so disappointed by forever new online services, worse thing their customer service line doesnt work these days, you send an email no response and when u call the number is not available. I just need my refund please because it over two weeks already and it doesn't look like I will get my order. Worse service ever
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Forever New South Africa's replyOfficial
07 Nov 2019, 11:29Forever New strives to provide great customer service, we are sincerely sorry about the unpleasant online experience and lack of communication. We have highlighted this to our operations team to address this with our customer service teams.
Thank you for allowing our online team to resolve this for you. We understand that it was disappointing that we couldn't fulfill your order but we can confirm that we have since processed your refund.
The Forever New Team
Forever New South Africa's reply07 Nov 2019, 11:29
Official
Forever New strives to provide great customer service, we are sincerely sorry about the unpleasant online experience and lack of communication. We have highlighted this to our operations team to address this with our customer service teams.
Thank you for allowing our online team to resolve this for you. We understand that it was disappointing that we couldn't fulfill your order but we can confirm that we have since processed your refund.
The Forever New Team