1 reviews | Active since Oct 2016
Very unprofessional
Good day
Today I visited the Forever New store located in the Gateway Mall. I was very upset with regards to the managers behavior and attitude.
I had purchased a dress which the cashier had kindly asked me who had helped me. I then told her it was a girl with I think a black blazer. I didn't really take notice of what she was wearing. The manager then behind the counter tells the cashiers its not black and tries to make it like a joke and then with audacity goes and tells the girl that assisted me what I said and laughs in my presence. I am a nurse that came straight from a long days work and I was so tired. To actually be made fun of by a manger of Forever new was very unprofessional and it really disappointed me. I am an avid customer of the Forever new stores and this experience at their store really got me upset. I will never support them again.
We have flagged this complaint with our operations team and our regional manager for the KZN area will address this issue with our Gateway team.
Please be advised, we will be in touch using the contact details you provided to further discuss the matter and personally apologize for the incident.
We have flagged this complaint with our operations team and our regional manager for the KZN area will address this issue with our Gateway team.
Please be advised, we will be in touch using the contact details you provided to further discuss the matter and personally apologize for the incident.
