UNHAPPY AND STILL NOT ALLOWED A RETURN

I PURCHASED AN EXPENSIVE JACKET AT THE END OF JAN IN LEEU OF WINTER, THE JACKET WAS IN MY CUPBOARD SINCE IT WAS SUMMER, WE HAD A FEW COLD DAYS RECENTLY AND I WORE THE JAKET ABOUT TWICE, HOWEVER THE JACKET LOOK SLIKE IT HAS BEEN WORN 100 TIMES, THE COLOUR IS FADED AND THE JACKET LOOKS SO WORN OUT! I WENT TO SANDTON CITY AND THEY MADE ME WAIT 35 MINUTES FOR MANAGER WHO COULD EVEN ASSIST ME, VERMA IN HEAD OFFICE REFUSES TO RETURN THE JACKET, I AM SO UNHAPPY WITH FORVER NEW, THEY HAVE GONE FROM BEING MY FAVOURITE STORE, HERO TO ZERO, I WILL MAKE SURE THAT THIS JACKET IS RETURNED!!! I REFUSE TO PAY 1500 FOR SOMEHTING I EXPECT TO LAST 3 YARS, TO GET SOMETHING THAT LOOKS 50 RAND AND WILL LAST TWO MONTHS!!!I WILL BAD MOUTH YOU EVERYWHERE AND TAKE THIS MATTER FURTHER IF NOT DEALT WITH APPROPRIATELY!