PL
Presheen L

1 reviews | Active since Dec 2018

12 Apr 2019, 17:39

Took my money but have not delivered my order

Made on online purchase on 31 March 2019 on FN'S online shopping site. Payment went off my credit card immediately. I received an email confirmation of my purchase. It is now 12 April 2019 and I have not received my order. Follow up with their online support and telephonically (their number goes through to Busby) has been futile. This is the worst online shopping experience I've had especially since Forever New is supposed to be a reputable retail store.

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Replies (1)
Forever New South Africa
Forever New South Africa's reply17 Apr 2019, 15:08
Official
 
We apologize profusely for the delay and inconvenience caused. We've forwarded your details to our online team and they will be in touch today to arrange an overnight courier. 

Kind regards
The Forever New Team