THEFT at Forever New

<p>I went to Forever New Woodmead on 8/10/16 to take advantage of their sale items. The store had hardly 10 customers in the shop and when i was about to leave I realized that my iPhone 6 had been taken out from my bag. I informed the security gaurd at the entrance and the manager Thobile Mkhize and her response was : " This happens all the time." I then asked if they could show us their security footage and they told me that it was monitered offsite.. How does that work? So customers can ***** and leave since there is no camera evidence of the act and she said: "Such is life." They took down my details and said they would get back to me with feedback on the Monday. Thobile looked irritated at assisting me and asked me what it is that she did when i asked her why she looks so irritated. </p> <p>I had to go back to the shop with my sister on Tuesday to get the feedback since no one had called me back. Thobile had to call the security manager William to get an update, he sounded like he had not been told anything about a phone ****** on Saturday but only refered to an older phone issue. Their operations manager Lelani tried to google securecorp, but was unable to find any details except of a company in Australia. When we asked them how they have no infomation of their security company, no one could give us a straight answer. </p> <p>They said they would send an email with all the relevant managers cc'd and we insisted they send it while we were there. They said they had sent but were having an issue with their server. Its Thursday the 13th October today and we still have not received an email or any update. </p> <p>When we inquired why they didnt have a sign warning customers that they have ******* comimg into their store and *****ing from customers in a shop like Forever New with cameras all over and security guards, since we had been told that it happens regurlarly, still no one could give us an answer. </p> <p>I am highly of the suspiscion that this is something that happens regularly with the establiment and its employees including the security gaurds because its an inside job and they are aware of what is going on. I want the footage of exactly what happened on saturday so the public can be aware of what is happening in Forever New stores and how the saftey of customers is disregarded. I want my phone bac****</p>