Terrible courier company - DPD Laser

This complaint is not about Forever New, but their courier company - DPD Laser.

I’ve bought numerous dresses from Forever New over the last few months and every single time, where DPD Laser delivered it, they got my address wrong. A few weeks ago, I ordered a jacket online and I was pleased to see Ram were delivering it. They got my address right. A few days ago, I ordered a dress and was very disappointed to see DPD Laser as the courier. This morning I got the sms and the address was wrong - AGAIN!!!!

I’ve been frustrated every single time and have had a terrible experience with DPD Laser as their courier. I’ve complained before and am once again expressing frustration.

If one reads the customer reviews on DPD Laser, you can see the widespread frustration with them. It’s sad that Forever New are now tarnishing their brand and giving their customers a terrible online shopping experience.

I don’t understand why they can’t replace them