1 reviews | Active since Dec 2016

06 Dec 2016, 18:40

Return System Sucks!

<p>I am very dissapointed with the return system at Forever New Forest Hill. Firstly the slip says that you can return goods within 10 Business working days which is mon-fri! But it seems the Business days include weekends. This is very dissapointing as now I am stuck with a gift card which I dont want. </p>

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Replies (1)
Forever New South Africa
Forever New South Africa's reply11 Apr 2017, 12:50
Official

We’ve reiterated our exchange/returns procedure with our store teams to ensure our staff adhere to the policy, as well as to ensure that our operations run smoother to assist our customers efficiently. Please accept our humble apology for the disappointment caused?

The Forever New Team