Refund/Return policy Sucks
I am so annoyed with foerever new store refund policy. Their policy says A refund will be provided by crediting the original method of payment however at the store they told me they cant pay my money to my debit card that i used to buy and they cant even use the cheque card that i have atleast, they strictly want a credit card. where the hell am i suppose to get that? The cashier promised to call me as soon as they have cash at the store and i am worried that by the time they call 10 days will be over and i will never get my money AND IT SEEMS LIKE THEY ARE FORCING ME TO TAKE THEIR VOUCHER AND I DONT WANT IT. I WANT MY MONEY.
Thank you for bringing this to our attention. We’ve escalated this matter to our operations team and they have recapped our exchange/returns procedure with our store teams to ensure our staff adhere to the policy and in turn assist our customers more efficiently. Please accept our sincere apology for the inconvenience caused?
The Forever New Team
Thank you for bringing this to our attention. We’ve escalated this matter to our operations team and they have recapped our exchange/returns procedure with our store teams to ensure our staff adhere to the policy and in turn assist our customers more efficiently. Please accept our sincere apology for the inconvenience caused?
The Forever New Team