1 reviews | Active since Sept 2016
Refund / Echange Issue
<p>The cashier was unwilling and refused to help me exhange clothing items i bought the day before. When i asked for a refund she also refused. I left being called rude when i has half way out the door. This is unacceptable behaviour for a daily task expected from your customer. I will definitely think twice before supporting your brand again. </p> <p> </p> <p> </p>
Thank you for taking the time to bring the matter to our attention. We're glad that our regional manager was able to get hold of you and resolve the issue accordingly.
As a brand, we strive to provide great customer service, we are sincerely sorry about the unpleasant experience.
The Forever New Team
Thank you for taking the time to bring the matter to our attention. We're glad that our regional manager was able to get hold of you and resolve the issue accordingly.
As a brand, we strive to provide great customer service, we are sincerely sorry about the unpleasant experience.
The Forever New Team