GE
Gillian E
1 reviews | Active since May 2013
30 Mar 2015, 21:21
Redemption of gift vouchers
My daughter was given 2 x R500 gift vouchers. Her dress which she bought today, 30th March 2015 was about R899. When she handed over the 2 gift vouchers she was told that she was only ALLOWED to redeem ONE at a time. This is absolute nonsense. To the best of my knowledge no other retailer is so small minded.
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Forever New South Africa's replyOfficial
07 Aug 2015, 13:15Hello bongitole,
We are sincerely sorry to hear about the inconvenience caused. Our Operations Manager has clarified the procedure with our stores to ensure this does not happen again.
We'd like to thank you for taking the time to bring this to our attention - we value your feedback.
Kind regards
The Forever New Team
We are sincerely sorry to hear about the inconvenience caused. Our Operations Manager has clarified the procedure with our stores to ensure this does not happen again.
We'd like to thank you for taking the time to bring this to our attention - we value your feedback.
Kind regards
The Forever New Team
Forever New South Africa's reply07 Aug 2015, 13:15
Official
Hello bongitole,
We are sincerely sorry to hear about the inconvenience caused. Our Operations Manager has clarified the procedure with our stores to ensure this does not happen again.
We'd like to thank you for taking the time to bring this to our attention - we value your feedback.
Kind regards
The Forever New Team
We are sincerely sorry to hear about the inconvenience caused. Our Operations Manager has clarified the procedure with our stores to ensure this does not happen again.
We'd like to thank you for taking the time to bring this to our attention - we value your feedback.
Kind regards
The Forever New Team