Poor quality clothing

<p>My partner went to buy me clothes at Forever New at the Waterfront, this was in September. Because he was alone when he bought the stuff some of the items were big and some small. So after a week I visited the store to exchange the items (still with tags as they were never worn).</p> <p>When I got to the waterfront store there were two sales assistant who helped me with the correct sizes and I left the store.</p> <p> </p> <p>There was a blue and white T shirt with gold written embroided in front. I hand washed the top with sunlight soap and I noticed on the second wash some of the letters in the top were coming off. I was so dissappointed at the quality of the top as I expected that to happen in any other cheap item. Never expected it for a R699 top from Forever New. I then visited the Canal Walk store and I showed them the top to which they said there was nothing they can do as it was after their return policy. They just took a picture of the top and my details to which no one contacted me.</p> <p> </p> <p>There was a dress of R1699 which I haven't worn because its a formal dress and I decided to keep it for special occassion. I noticed that the dress was spoilt at the back, and when I returned it to the shop I was told they cant accept it, even though it was never worn however was sold to me with that fault.. I wouldnt have taken the dress back as it fits me and I love it. however I'm disguisted and disappointed at how this retail shop can charge so much for their clothing however they cant even last a month. because you would expect a R700 top would still be intact after a month or two.</p> <p>Once again at Forever New I was told they need authorization to take the item back, they therefore took my details and no one has come back to me...</p> <p>This is pathetic service, the brand doesnt want to take ownership and accountability. Myself and my partner spent R9000 worth of clothing and when I complain about the poor quality of their clothing, no one is taking accountability and ownership.</p> <p> </p> <p>Angry client</p> <p>Nandipa Takayi</p> <p> ********** 950</p> **********