mS
mandisa S
1 reviews | Active since May 2015
27 May 2015, 10:28
poor quality
I bought a yellow high waiste from edgars pavillion, very nice, perfect fit and perfect colour for the occassion i bought it for. theonly reason i chose forever new is beacause of the quality of their items, i was so disappointed because i wore that skirt only twice and i was torn and the back, tried to fix it because i wanted to wear it for the meeting and it got torn at the back and the front. Im not happy about it because i didnt get much help when i visited the store as well.
Helpful (0)
Replies (1)0
Replies (1)
Forever New South Africa's replyOfficial
07 Aug 2015, 10:48Hello carzee,
We are extremely sorry about the disappointment caused and being turned away by the Edgars Pavilion store. Our Area Manager has tried to get in contact with you but sadly we have not received a response.
In the interim, we have addressed the issue with our ladies in store by taking the necessary steps to improve customer service and operating procedures.
We value your feedback and hope to see you in store soon.
Kind regards
The Forever New Team
We are extremely sorry about the disappointment caused and being turned away by the Edgars Pavilion store. Our Area Manager has tried to get in contact with you but sadly we have not received a response.
In the interim, we have addressed the issue with our ladies in store by taking the necessary steps to improve customer service and operating procedures.
We value your feedback and hope to see you in store soon.
Kind regards
The Forever New Team
Forever New South Africa's reply07 Aug 2015, 10:48
Official
Hello carzee,
We are extremely sorry about the disappointment caused and being turned away by the Edgars Pavilion store. Our Area Manager has tried to get in contact with you but sadly we have not received a response.
In the interim, we have addressed the issue with our ladies in store by taking the necessary steps to improve customer service and operating procedures.
We value your feedback and hope to see you in store soon.
Kind regards
The Forever New Team
We are extremely sorry about the disappointment caused and being turned away by the Edgars Pavilion store. Our Area Manager has tried to get in contact with you but sadly we have not received a response.
In the interim, we have addressed the issue with our ladies in store by taking the necessary steps to improve customer service and operating procedures.
We value your feedback and hope to see you in store soon.
Kind regards
The Forever New Team