1 reviews | Active since Jun 2016

02 Jul 2019, 13:04

Poor customer service

Poor customer service from your manager at the Tyger Valley store on Thursday the 27th of June. Not only was she blatantly rude but kept me waiting for 20 minutes while she was on her phone. I had to go to a different branch in order to get what I needed. Very disappointed!

0
Replies (1)
Forever New South Africa
Forever New South Africa's reply08 Jul 2019, 10:36
Official
 Thank you for taking the time to bring this to our attention, please accept our sincere apology for the unpleasant in-store experience?

We pride our brand on great customer service and will take this up with our Tygervalley team to ensure that they are more efficient and helpful when assisting our valued customers.

Our regional manager will be in touch using the contact details you provided. 
The Forever New Team