pathetic service and delivery

My wife often shops at Forever new eastgate, she spends min R5000 a month in that store! I had never liked the store or its services, however for the sake of my wife and her shopping interests(to keep her happy), I let her go! She had ordered some clothes from another branch, yesterday she got an sms or some sort saying the clothes has been delivered to eastgate branch, please come collect! This morning she received a CALL to remind her, how nice! Now, problem starts here, she went to the branch, it was empty but EVERYONE ignored her, she had trouble getting someone to help her as no one looked interested! Eventually someone helped, however they could not find that order, very bad attitude and said they received NOTHING! My wife eventually looked through the store herself and found one on a model, the staff very unpleasantly took it off the model, it had no packaging, no tags, nothing! The staff had very bad attitude, no apologies were given. She said she will NEVER go back to that store AGAIN! Thank you so much for SAVING me that money!! However she is going to Mango now.... Hope all you clothing industry keep up your bad attitude! So we can save some money!