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1 reviews | Active since Jun 2016

02 Jun 2016, 13:35

Outstanding customer service.

<p>I had a great experience with Forever New, it started off with their Facebook page where I had queries and they were answered within a few hours. When my size was unavailable in Cape Town they found it in Johannesburg and even planned to post it to me,but I made an arrangement for my brother to pick it up. Special mention to Cheryl -Ann Steyn for her tireless efforts in helping me find my size. Before this experience I was not really a customer, I just bought a wallet last year and never really shopped at Forever New,but after my experience I am definitely going to shop at Forever New regularly. I cannot wait to enjoy my boots. </p>

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Replies (1)
Forever New South Africa
Forever New South Africa's reply17 Jun 2016, 08:49
Official

Thank you for taking the time and effort to bring this to our attention, it is always a pleasure to receive complimentary remarks about our team members that have given quality service to our valued customers.

We are grateful for your feedback and trust you will love your new pair of boots!

Warm regards
The Forever New Team