MN
Martha N
1 reviews | Active since Apr 2012
15 Nov 2019, 16:38
Online order nightmare
Pathetic service. Marcelle doesn't bother to return or pick up calls. If you don't know how to do ecommerce then please dont waste people's time.
Please tell Marcelle to refund all my outstanding items and you guys will never see me again!!!
Helpful (0)
Replies (1)0
Replies (1)
Forever New South Africa's replyOfficial
19 Nov 2019, 11:42 We are sincerely sorry about the frustration caused and lack of communication on our part. Thank you for your feedback as this has allowed us to address the current service issues within the online business. We can confirm that our online team have since been in touch.
Forever New strives to provide great customer service and this is not the reputation we'd like to have in the online space.
The Forever New Team
Forever New strives to provide great customer service and this is not the reputation we'd like to have in the online space.
The Forever New Team
Forever New South Africa's reply19 Nov 2019, 11:42
Official
We are sincerely sorry about the frustration caused and lack of communication on our part. Thank you for your feedback as this has allowed us to address the current service issues within the online business. We can confirm that our online team have since been in touch.
Forever New strives to provide great customer service and this is not the reputation we'd like to have in the online space.
The Forever New Team
Forever New strives to provide great customer service and this is not the reputation we'd like to have in the online space.
The Forever New Team