****** of R1099

************* and have ****** me of R1099. I ordered 2 items from Forever New South Africa online on 7 June 2026. Only the one item had arrived at my delivery address, then the order was marked as complete online. I have sent exactly 8 separate emails since that time to Forever New to resolve the issue, but they still have not delivered the item and have not assisted or responded to my request for a refund since that time. I am extremely disappointed, especially since I have bought so much from Forever New over the years.