NEVER ANSWER THEIR PHONES!

I have been trying non-stop to call the Rosebank, Fourways and Melrose Arch branches of Forever New for the past 3 days (multiple times per day) and NOBODY answers the phones at these stores. I've tried emailing Forever New's customer care regarding my question but they aren't responding to me either. I'm just wanting to find out which JHB stores have stock of 2 of their tops that I am looking for as I need the items ASAP and can't order them online and wait for delivery (also up to 14 working days for standard delivery???? Are you crazy!!!). I cannot go around checking every single store in JHB for these tops!!! Come on Forever New! You are a classy brand but your customer service sucks big time. It isn't that hard to answer a phone!!! Can someone please get back to me?!