Most Disgusting Customer Service Telephonically at Foever new Pavilion

Most disgusting customer service experience ever this morning , i call to find out something really important , only for an Employee by the name of SNEH to firstly Answer the call as if she is the owner of the company..with that being said i spoke with respect even though i was spoken to in a very disrepectful and disgusting manner ....i asked her to please wish an ex collegue of mine n was told she is off so i requested her number n was told they dont give out personal information , fair enough i did explain that i am an ex employee aswell n the persons number i wanted is more like a sister to me ...but i do however understand company policy ...Sneh really needs to learn customer service n how to Answer the phone in a professional Manner because clearlt she doesnot know how to. i was then told i must now beg and say PLEASE for the number in such a disgusting and very pathetic way of speaking ....i had to humble my self n now say PLEASE because sneh clearlt has no respect n manners in speaking over the phone...thinks she owns forever new....if i can even score her minus zero i wish i could in the tone and manner she spoke to me.....i treat everyone even the cleaners with respect so i know i was brought up the right way .....but this staff n whoever else answered the call was very pathetic,rude,and unprofessional over the phone....forever new is the best company i worked for n i know about customer service and this was def not it.....it is not the company but new staff that dont know how to treat and speak to customers.....