Forever new *****

I’m so annoyed and so ****** by forever new South Africa last week I bought a dress and some heels tell me why I received an incomplete order today of just the shoes . Where the hell is my dress ? And why if you out of stock was this not communicated to me as a customer ? It’s so unprofessional I bought these things as one order and was charged R2300 . Your contact number on your site is not working what’s the point of having one ? My order number is ***