BE
Belinda E

1 reviews | Active since May 2015

03 Feb 2016, 10:34

Excellent service even outside of exchange period

I purchased a handbag cash and not long after the 6 month period the handle was starting to come apart and could not be fixed. Even although I did not have a slip they traced the sale, I contacted Aimee of For Ever New who assisted me and replaced the handbag although she was not obliged to do so. A big thank you to a great Company going the extra mile. I really appreciate your excellent service and I am a VERY happy customer.

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Replies (1)
Forever New South Africa
Forever New South Africa's reply05 Feb 2016, 13:34
Official
Hello Belinda-E,

It was lovely chatting to you - we are always delighted to hear from our customers. Once again, thank you for taking the time to write to us. We are happy that you were pleased with our service and have passed your compliment onto our Walmer Park team.

Thank you for your support and we look forward to seeing you again soon!

Kind regards
The Forever New Team