NM
Nabeela M
1 reviews | Active since Sept 2015
11 Sept 2015, 22:44
Disappointed
I'm a regular customer at Forever New. I purchased a Grey Waterfall Jersey ahead of Winter and unfortunately have not been able to wear it as it sheds lint uncontrollably thereby contaminating the rest of my garments. Seriously disappointed at the poor quality especially since I paid a handsome price for it. It's sad to say but it was really a waste of money.
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Replies (1)
Forever New South Africa's replyOfficial
14 Sept 2015, 14:24Hello Bella14,
We are sorry to hear about the defect you experienced with the knitwear item and appreciate your feedback. We can assure you Forever New prides itself on outstanding quality - this is not something we experience often.
Our store team has been in contact and will gladly offer you an exchange, gift card or refund. We look forward to seeing you in store later this week.
Kind regards
The Forever New Team
We are sorry to hear about the defect you experienced with the knitwear item and appreciate your feedback. We can assure you Forever New prides itself on outstanding quality - this is not something we experience often.
Our store team has been in contact and will gladly offer you an exchange, gift card or refund. We look forward to seeing you in store later this week.
Kind regards
The Forever New Team
Forever New South Africa's reply14 Sept 2015, 14:24
Official
Hello Bella14,
We are sorry to hear about the defect you experienced with the knitwear item and appreciate your feedback. We can assure you Forever New prides itself on outstanding quality - this is not something we experience often.
Our store team has been in contact and will gladly offer you an exchange, gift card or refund. We look forward to seeing you in store later this week.
Kind regards
The Forever New Team
We are sorry to hear about the defect you experienced with the knitwear item and appreciate your feedback. We can assure you Forever New prides itself on outstanding quality - this is not something we experience often.
Our store team has been in contact and will gladly offer you an exchange, gift card or refund. We look forward to seeing you in store later this week.
Kind regards
The Forever New Team