PC
Patricia Cupido-Ryan

1 reviews | Active since Sept 2017

24 Mar 2019, 21:45

Bad service

1stly I'm very disappointed that there is no contact number of customer service a person can phone to. And 2ndly I'm looking at an email which I was dealing with someone, where I was looking for a specific top that I really liked and 2 stores had but I never got a response from the time she /he said the store has it, I was told after 3days they don't have it any more. Got my hopes up for nothing. To top it off up until now the store in canal walk never contacted me for a dress that would've been shipped from somerset to their store since 31january 2019. Highly disappointed

0
Replies (1)
Forever New South Africa
Forever New South Africa's reply25 Mar 2019, 11:26
Official
 Thank you for taking the time to bring this to our attention, as this has given us the opportunity to address the matter. Our regional manager will be in contact to discuss your feedback, please expect to receive a call or email via the contact details provided?

The Forever New Team