NPS Score
-100
Recommended: Unlikely
Nov '25 - Oct '26
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How is Ford Fury rated on Hellopeter?
Hellopeter has tracked Ford Fury across 228 reviews. Ford Fury hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Ford Fury? Write a review to help others decide.
Recent reviews (4)
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Share Your Experience1 reviews | Active since May 2022
Request for Intervention - Ongoing Suspension concern and warranty protection
I am deeply disappointed with my experience regarding an ongoing suspension-related issue on my Ford Ranger XL. The concern was reported to the dealership multiple times while the vehicle was still under warranty. Various inspections, repairs, and component replacements have been carried out, and the matter was previously escalated to a Ford Engineer. Despite these efforts, the issue remains unresolved. What is most concerning is that the vehicle is now approaching the end of its warranty period, yet I still do not have a permanent solution to a problem that has been repeatedly reported and documented. As a Quarry Manager, I specifically purchased the Ranger XL because it is marketed as a workhorse vehicle designed for demanding environments. The vehicle operates in conditions consistent with its intended purpose. I also have colleagues operating identical models under similar conditions who have not experienced the same concern. After expressing my disappointment and requesting feedback from Ford, I was advised that mine debris on the leaf springs could be contributing to the issue. This response has further reduced my confidence in both the diagnosis and the support process, particularly given the vehicle’s intended application. The ongoing issue has not only affected my confidence in the vehicle but has also negatively impacted its perceived value. I have even explored trade-in options and may suffer a significant financial shortfall because of an unresolved defect that has persisted throughout my ownership. I am now requesting intervention from the Dealer Principal and Ford South Africa, together with: • A formal review of the vehicle’s repair history. • Written confirmation regarding warranty support for this ongoing concern. • A clear action plan to permanently resolve the issue. I purchased this vehicle with excitement and confidence in the Ford brand. Unfortunately, that confidence has steadily diminished throughout this experience. I remain hopeful that Ford South Africa will intervene and provide a fair and lasting resolution.
1 reviews | Active since May 2022
Request for Intervention - Ongoing Suspension concern and warranty protection
I am deeply disappointed with my experience regarding an ongoing suspension-related issue on my Ford Ranger XL. The concern was reported to the dealership multiple times while the vehicle was still under warranty. Various inspections, repairs, and component replacements have been carried out, and the matter was previously escalated to a Ford Engineer. Despite these efforts, the issue remains unresolved. What is most concerning is that the vehicle is now approaching the end of its warranty period, yet I still do not have a permanent solution to a problem that has been repeatedly reported and documented. As a Quarry Manager, I specifically purchased the Ranger XL because it is marketed as a workhorse vehicle designed for demanding environments. The vehicle operates in conditions consistent with its intended purpose. I also have colleagues operating identical models under similar conditions who have not experienced the same concern. After expressing my disappointment and requesting feedback from Ford, I was advised that mine debris on the leaf springs could be contributing to the issue. This response has further reduced my confidence in both the diagnosis and the support process, particularly given the vehicle’s intended application. The ongoing issue has not only affected my confidence in the vehicle but has also negatively impacted its perceived value. I have even explored trade-in options and may suffer a significant financial shortfall because of an unresolved defect that has persisted throughout my ownership. I am now requesting intervention from the Dealer Principal and Ford South Africa, together with: • A formal review of the vehicle’s repair history. • Written confirmation regarding warranty support for this ongoing concern. • A clear action plan to permanently resolve the issue. I purchased this vehicle with excitement and confidence in the Ford brand. Unfortunately, that confidence has steadily diminished throughout this experience. I remain hopeful that Ford South Africa will intervene and provide a fair and lasting resolution.
1 reviews | Active since Jun 2025
Ford (witkoppen road ) customer service
Context: I trusted ford with my vehicle,I asked them to give me a quote to fix my headlight, indicator light and break lights ,I paid them only for my lights to still fail,they rewired the lights and now there’s power to my driver door so I can’t even open my windows then they told me they going to charge me to fix it. When I took the car to them the windows were working fine now nothing ,they told me the “Diagnostics”tool tells them it stopped working about 30 km ago but my windows were fine working until they touched the wires ,they could’ve picked up the error when I first brought the car in (a week ago) but now when it’s convenient them they tell me about the failure. Never again will you see me at ford Sandton Witkoppen road. So I was advised to go back to them to fix my window ,I told them I would not be paying because when I brought the car to them the window(driver window)was working. The mechanic recommended I speak to his foreman which is what I expected to happen,so this white guy with tattoos comes to me looking ready to fight doesn’t even greet ,tells me about their diagnosis and how they have proof it stopped working,basically speaking to me like he will be doing me a favour by checking the car then when I tell him why I won’t pay he tells me if I don’t want their help I can just take my car and leave “his shop” the name of the foreman is Ian or something. His attitude is very disgusting to say the least Rather speak to the service manager if you have an issue. My window is fine now they managed to fix with no charge. Fault: they claimed that the fault was that the wire was under the dashboard.
1 reviews | Active since Jun 2025
Ford (witkoppen road ) customer service
Context: I trusted ford with my vehicle,I asked them to give me a quote to fix my headlight, indicator light and break lights ,I paid them only for my lights to still fail,they rewired the lights and now there’s power to my driver door so I can’t even open my windows then they told me they going to charge me to fix it. When I took the car to them the windows were working fine now nothing ,they told me the “Diagnostics”tool tells them it stopped working about 30 km ago but my windows were fine working until they touched the wires ,they could’ve picked up the error when I first brought the car in (a week ago) but now when it’s convenient them they tell me about the failure. Never again will you see me at ford Sandton Witkoppen road. So I was advised to go back to them to fix my window ,I told them I would not be paying because when I brought the car to them the window(driver window)was working. The mechanic recommended I speak to his foreman which is what I expected to happen,so this white guy with tattoos comes to me looking ready to fight doesn’t even greet ,tells me about their diagnosis and how they have proof it stopped working,basically speaking to me like he will be doing me a favour by checking the car then when I tell him why I won’t pay he tells me if I don’t want their help I can just take my car and leave “his shop” the name of the foreman is Ian or something. His attitude is very disgusting to say the least Rather speak to the service manager if you have an issue. My window is fine now they managed to fix with no charge. Fault: they claimed that the fault was that the wire was under the dashboard.
1 reviews | Active since Aug 2022
FORD CREDIT DEBITS A CAR I DO NOT HAVE
I HAD AN AMOUNT OF R 7572.00 DEBITED ON MY ACCOUNT THIS MORNIG ON A FORD THAT I NO LONGER HAVE . I SPOKE TO ASANDA THIS MORNING AND SHE WOULD NOT HELP ME AS I AM NOT A BENEFICIARY ON MY HUSBAND MICHAEL JAMES MCGEE *** ACCOUNT. I AM THE BOOKEEEPER. PLEASE SORT HIS MESS OUT WHERE IN THE WORLD FO YOU PAY FOR A CAR THAT YOU DO NOT HAVE??????
1 reviews | Active since Aug 2022
FORD CREDIT DEBITS A CAR I DO NOT HAVE
I HAD AN AMOUNT OF R 7572.00 DEBITED ON MY ACCOUNT THIS MORNIG ON A FORD THAT I NO LONGER HAVE . I SPOKE TO ASANDA THIS MORNING AND SHE WOULD NOT HELP ME AS I AM NOT A BENEFICIARY ON MY HUSBAND MICHAEL JAMES MCGEE *** ACCOUNT. I AM THE BOOKEEEPER. PLEASE SORT HIS MESS OUT WHERE IN THE WORLD FO YOU PAY FOR A CAR THAT YOU DO NOT HAVE??????