WHAT A BAD TREATMENT: EAGLE FORD:WYNBURG

I travelled all the way from Limpopo to Rosebank. I decided to book my car for service. I went there around 6:00 am.I was called later by Rozette from front desk. My dear there is a big problem. The pipe cracked there is no water and your car overheat. We need to replace the engine. They quoted 80 000 something and they said don't worry the insurance will pay. Later on she said we are negotiating a good price they came down to 60 000 something. When i enquired they she said we are still negotiating will call you in 20 minutes . In 5 minute she called and said we cannot go down further. She called the insurance which suggested to send an assessor. She told me if they strip the vehicle and they find out that there is no problem I will pay there is no guarantee yet already they told me the engine needs to be replaced. She did not want the insurance to send the assessor because she knew there was no big problem. I decided to take the car. She refused to put water in the car. She then said I must tell my brother that I towed the vehicle. It was smoking as I was driving it. You know why, we discovered that they peared a hole with the ***** to justify their case. It is not for the first time Ford dealerahip did that to me. Polokwane as well did something very weird. Is it because there is no business? I think they judged me...a woman from Limpopo we must reap her off but I refused. Now I must pay 1900 to replace the pipe which did not have a problem. I wish their business to go bankrupt. How can they do that to people HOD loves us all....