I am extremely frustrated about Ford Fiesta car. Eagle Ford garage failed me. I am driving Ford Fiesta 2020 model. My challenge with this car is that all my charging port are not work since the car was still new and I have been returning the car to Eagl

I am extremely frustrated about Ford Fiesta car. Eagle Ford garage failed me. I am driving Ford Fiesta 2020 model. My challenge with this car is that all my charging port are not work since the car was still new and I have been returning the car to Eagle Ford explaining my problem to them, but with no help. I have two years driving this car. I realized after ten days driving this car from the garage that the charging port are not working. I returned the car to the dealers to explain my challenge with the charging port, unfortunately the dealers didn't do anything with my complain, they just told me to go back home and that the charging port will work since the car is still new. I drove back hoping that the charging port will be fine, but they never worked. Every time when I take the car to the service I did mention my problem, but nothing was done about it. On the 8 April 2024, the very same port that I was complaining about started burning (showing a big fire) while I was driving, then I decide to stop on the road as I was scared. While stopped on the road ( for about 10 minutes) the fire stopped, then I took the car to the nearest Ford garage in Alberton, when I get to Alberton ford the dealers asked me that why did I take that big risk of driving the car that exploded with fire. The dealers asked me to leave the car at the garage, then they will attend it. As I left the car at the garage the following morning I received a call from Alberton ford dealers telling me that for them to diagnose the car problem they need R950,00 for technician or else I must take it back to the garage where I bought the car. Since I didn't have that amount I decided to take the car back Eagle Ford. When I get to Eagle ford garage I explained my problem to the dealers, they checked the charging port they saw that the charging port has burned and it will continue to burn, and they decided to remove it. After removing the car port they left the cables outside without being covered with anything. Now my car has a hole were they removed the charging port and the cables are outside, which makes me scared to drive the car. The dealers told me that for them to fix the car they need R10000,00, which I told them that I do not have that amount, then they said without that amount there is nothing that they can do to help me, because for that charging port to burn is not their problem. I told them that after ten days driving this car I brought the car back to you explaining my problem and you told me that all will be well since the car is still new. By writing this I want to warn people about Ford cars and Eagle Ford garage are ****mers, what they want is money. They don't care about their customers and and their product, what they care about is making profit.