Who is Ford Credit?

<p>I am a CLIENT / CUSTOMER of Ford Credit and SIMPLY want to change my Bank Debit Order. I drove over 50km to the original Dealership and asked the F&I to do the change. Sorry, you need to phone ***which I did...I was then told to phone ***, and believe it or not, was told to phone ABSA Finance. I waited 46 minutes and gave up. Then came the interesting one. I decided to complain directly with Ford S.A. as their name is attached to FORD CREDIT. To my surprise, there is NO contact details on their website. Now, Ford, please explain HOW firstly do I change my Debit Order and secondly, HOW do your customers communicate with you. Are you also one of those automated non-personal entities who do not wish to speak to clients? I wonder how Ford Head Office overseas will react to this?</p> <p>If anybody out there can assist, I am prepared to PAY for service as I have learnt that 'service' is longer built into the price!! </p>