Poor service from ford credit

<p>I bought a new vehicle from Ford and signed with Ford Credit for the outstanding amount.</p> <p>Since then they have been unable to organise a debit order on my account even though promises have been made.</p> <p> </p> <p>On the 5th of ‎July someone phoned me who was unwilling to divulge any information about the problem unless I provide them with all my personal information. After looking at my account I realised that the DO did not go off and contacted the ford credit call center.</p> <p>I was told that my DO details were not captured and that they would capture it and run the DO within the next day or two.(ref: ********** 0)</p> <p> </p> <p>Today I was contacted again and after calling the call center was told that I was misinformed about my DO details not being captured and that it was a system error(ref: ********** 0 ). Supposably Ford credit is unable to correct this error by themselves and I have to make a manual payment to protect my own credit record.</p> <p> </p> <p>I am still awaiting payment details.</p> <p> </p> <p>Overall dealing with Ford Credit has been a very dissapointing experience.</p>