Ford Credit Failure

Since March 26th I have been applying for the payment holiday offered to qualifying clients. To this day, after multiple re-applications and efforts to contact ABSA / Ford Credit, I have received no feedback pertaining to a decision. Instead, I am hounded by the “Early Stage Collections” department. Standard Bank Vehicle Asset Finance has no issue taking over the balance of the contract at the same rate. Yet Ford Credit can’t even conclude a decision on an existing contract with a client that has a spotless credit record. I am confident I will never engage ABSA ever again.