AT
AJ T

1 reviews | Active since Oct 2013

03 Jul 2016, 11:19

Pay R200 to never be able to use FON service

<p>Every single month I try and try to use the mweb FON service and it just seems to be getting worse the AP hardly works and when it does the log in screen does not appear or the Internet is so slow it's un use able I would really like my money back or to be compensated in some way this is disgusting there is no where to even log support for your queries </p>

0
Replies (1)
Fon
Fon's reply04 Jul 2016, 11:42
Official

Good day aj01

Thank you for taking the time to raise your concerns.

As discussed with our client care representative, this matter has been addressed and the service you are using is not an MWEB service.

You would need to contact FON directly for support on the link below, as the product you are using is not linked to a MWEB account.

https://support.fon.com/hc/en-us

Kind regards

MWEB Client Services