HP
Honjiswa P

1 reviews | Active since May 2026

16 May 2026, 14:37

Zero help. Zero internet. Zero communication.

Fly.cool has to be the worst internet service provider I have ever had to deal with.

I have no idea what I am paying for. I can barely stream on my smart TV and phones.

I've been trying to get hold of them for the past week, to no success. Their agents keep sending me from pillar to post, transferring me to ANOTHER agent.

It's exhausting. Having internet is always a surprise with them. That's only if the speed is of standard, too!

0
Replies (2)
Fly.Cool
Fly.Cool's reply18 May 2026, 14:16
Official
Hi Honjiswa,  We’re sorry to hear that you’re experiencing intermittent or slow connectivity. We understand how disruptive this can be.  
Your service has now been restored. We hope you enjoy the service going forward. 
  
Please feel free to reach out if you need any further assistance. 
   Kind regards,
Fly.cool  Support Team 

Best regards,

HP
Honjiswa P's update20 May 2026, 12:00
Reviewer Update
Hello

When you say my service has been restored, what do you mean?

The internet speed is still too slow. I'm still not able to stream, etc on my smart TV. Your agents are still not giving me any real help.

No one has contacted me. No one has helped.