Please accept our sincere apologies. As a business we are working on improving our response time and to ensure that we respond to all queries sent to all our platforms but I do admit that we do face delays on our busiest days I have escalated this to the relevant department. Once again please do accept our apology and please give us time to resolve the query
Best regards,
Fly.Cool's reply19 Dec 2023, 19:29
Official
Good Evening Thulani,
Thank you for the feedback!
Please accept our sincere apologies. As a business we are working on improving our response time and to ensure that we respond to all queries sent to all our platforms but I do admit that we do face delays on our busiest days I have escalated this to the relevant department. Once again please do accept our apology and please give us time to resolve the query