Worst Service Provider I came across

I have been experiencing with my Wi-Fi service

Since the 13th of August 2024 till date, my Wi-Fi has been non-functional. Despite my numerous messages to thier WhatsApp line, I have yet to receive any response regarding this matter. This lack of communication has been rather frustrating, as I have made considerable efforts to rectify the situation through your service provider on several occasions, only to find myself without any resolution.

It strikes me as quite unfair that clients are charged for services that are not being rendered. In light of the inconvenience I have endured due to the lack of connectivity, , I kindly ask that you process my request for cancellation promptly and confirm that my service has been terminated.