LN
Lerato N
1 reviews | Active since Dec 2023
13 Dec 2023, 18:27
Worst service I've e...
Worst service I've experienced, it's been a month and a half already that I've contacted the Co for a 2nd line in my property, to date nothing is happening, I don't know whether I'm speaking to robots on their WhatsApp because I keep on answering the same question, no one calls, I've sent messages to their help desk and no response still.
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Fly.Cool's replyOfficial
13 Dec 2023, 20:38Good Evening Lerato
Good Evening Juju
Thank you for the feedback!
Please accept our sincere apologies.
I have requested the relevant department to call you tomorrow and assist you. The team will require your physical address to send the query to Vuma to create line 2 as I am not able to pick up the address using your personal information found on this platform Also, should you wish to be called on a specific time please advise to ensure we are able to reach you on the phone
Good Evening Juju
Thank you for the feedback!
Please accept our sincere apologies.
I have requested the relevant department to call you tomorrow and assist you. The team will require your physical address to send the query to Vuma to create line 2 as I am not able to pick up the address using your personal information found on this platform Also, should you wish to be called on a specific time please advise to ensure we are able to reach you on the phone
Best regards,
Fly.Cool's reply13 Dec 2023, 20:38
Official
Good Evening Lerato
Good Evening Juju
Thank you for the feedback!
Please accept our sincere apologies.
I have requested the relevant department to call you tomorrow and assist you. The team will require your physical address to send the query to Vuma to create line 2 as I am not able to pick up the address using your personal information found on this platform Also, should you wish to be called on a specific time please advise to ensure we are able to reach you on the phone
Good Evening Juju
Thank you for the feedback!
Please accept our sincere apologies.
I have requested the relevant department to call you tomorrow and assist you. The team will require your physical address to send the query to Vuma to create line 2 as I am not able to pick up the address using your personal information found on this platform Also, should you wish to be called on a specific time please advise to ensure we are able to reach you on the phone
Best regards,