GM
Gaonewe M

1 reviews | Active since Jun 2024

23 Apr 2026, 07:58

Worst Service from Flycool , Vuma and Britelink

Flycool gave me the worst service i reported on the 8th that my internet is showing the red light I was taken from pillar to post until i threatened to escalate this matter to my lawyers then they decided to send a technician on the 20th to fix my internet, so now my issue is how and I am going to be compensated for the days that I didn’t have internet while I paid my subscription, I sent them an email but they not responding this is simple I want my services to be extended or they refund me for the days that I didn’t have internet or else we will meet at court and I’m going to sue Flycool , Vuma and Britelink

0
Replies (1)
Fly.Cool
Fly.Cool's reply24 Apr 2026, 11:07
Official
Hi Gaonewe,
We’re sorry to hear about the service issues you’ve experienced.

Please note that we have escalated the matter to the relevant team and will revert back to you as soon as we have feedback. 
Kind regards,
Fly.cool Support Team